ReedHollow

Terms & Conditions

Last Updated: January 1, 2024

1. Introduction

Welcome to ReedHollow. These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website reedhollow.sbs (the "Website") and any services provided through the Website (collectively, the "Services"), operated by ReedHollow ("we", "us", or "our").

Please read these Terms carefully before using our Website and Services. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.

By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of ReedHollow and its licensors. The Website is protected by copyright, trademark, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ReedHollow.

Content provided on this Website, including articles, blog posts, images, and videos, is for informational purposes only and may not be reproduced, distributed, or transmitted in any form without our express written permission.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Website.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

4. User Content

Our Services may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post on or through the Services, including its legality, reliability, and appropriateness.

By posting User Content on or through the Services, you represent and warrant that:

  • The User Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms.
  • The posting of your User Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

You retain any and all of your rights to any User Content you submit, post or display on or through the Services and you are responsible for protecting those rights. We take no responsibility and assume no liability for User Content you or any third party posts on or through the Services.

We reserve the right to remove any User Content from the Services at our discretion, without prior notice and without liability.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate ReedHollow, a ReedHollow employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm ReedHollow or users of the Services or expose them to liability.

Additionally, you agree not to:

  • Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services.
  • Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
  • Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Services.

6. Services and Pricing

ReedHollow offers various styling services that may be booked through our Website. All service descriptions, including specifications, pricing, and availability, are subject to change without notice.

Prices for our services are quoted in British Pounds (GBP) and are subject to change. We reserve the right to modify or discontinue any service without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

Detailed information about our services and pricing can be found on our Website or by contacting us directly.

7. Bookings and Payments

By booking a service through our Website, you agree to provide current, complete, and accurate purchase and account information.

Payment for services must be made in advance at the time of booking unless otherwise agreed. We accept major credit cards and other payment methods as indicated on our Website.

All payments are processed securely through our payment processor. We do not store your full credit card details on our servers.

You represent and warrant that: (i) the credit card information you supply to us is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

8. Cancellations and Rescheduling

Cancellation and rescheduling policies vary depending on the service booked. Please refer to our Refund Policy for detailed information about cancellations, rescheduling, and refunds.

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. In such cases, we will make every effort to notify you as soon as possible and offer alternative appointment times or a full refund.

9. Links to Other Websites

Our Services may contain links to third-party websites or services that are not owned or controlled by ReedHollow.

ReedHollow has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that ReedHollow shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Limitation of Liability

In no event shall ReedHollow, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services;
  • Any conduct or content of any third party on the Services;
  • Any content obtained from the Services; and
  • Unauthorized access, use, or alteration of your transmissions or content,

whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

These limitations do not apply in jurisdictions that do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages.

12. Disclaimer

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

ReedHollow, its subsidiaries, affiliates, and its licensors do not warrant that:

  • The Services will function uninterrupted, secure, or available at any particular time or location;
  • Any errors or defects will be corrected;
  • The Services are free of viruses or other harmful components; or
  • The results of using the Services will meet your requirements.

This disclaimer of warranty does not apply in jurisdictions that do not allow the exclusion of certain warranties.

13. Indemnification

You agree to defend, indemnify, and hold harmless ReedHollow and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the Services, by you or any person using your account and password;
  • A breach of these Terms; or
  • Your User Content.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall first be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in accordance with the rules of the Centre for Effective Dispute Resolution (CEDR).

If mediation is unsuccessful, the dispute shall be resolved by binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall take place in London, United Kingdom, and shall be conducted in English.

The decision of the arbitrator shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

17. Contact Us

If you have any questions about these Terms, please contact us at:

ReedHollow
714 Moore Gardens
North Anna GL3 4TA
United Kingdom
[email protected]
+44 021 018 9001